Connect your own domain

Your store starts on a Shoopy address. Connecting your own domain replaces it everywhere — storefront, order emails, invoice links.

Before you start

• You need access to the DNS settings wherever the domain is registered (GoDaddy, BigRock, Cloudflare, and similar registrars all work).
• Decide whether the store lives at the root (yourbrand.in) or a subdomain (shop.yourbrand.in). Both are supported.

Steps

1. Open Settings → Domain and enter the domain you own.
2. Add the two DNS records shown on that screen at your registrar — one verifies ownership, the other points traffic at your store.
3. Wait for verification. DNS changes usually apply within minutes but can take up to 24 hours depending on the registrar.
4. HTTPS is issued automatically once verification passes; there is no certificate to buy or renew.

If verification doesn’t pass

• Check the records for stray whitespace or a duplicated hostname — the most common cause.
• If the domain previously pointed at another platform, remove that platform’s old records first.
• Still stuck after 24 hours? Contact support with your domain name and a screenshot of the DNS records.