Shoopy
Platform · Marketing and WhatsApp

The second order costs less than the first.

You paid to win each customer once. Abandoned-cart follow-ups, WhatsApp campaigns and reward points make sure you do not pay full price to win them again.

A WhatsApp chat from a store's business account with an abandoned-cart reminder and a discount coupon

Shoopy marketing works where Indian customers already are — WhatsApp — with cart follow-ups, campaigns and order updates, plus coupons, segments and ad tracking in the same dashboard.

On WhatsApp, where they answer

Messages that go where they get read.

Not another email into a full inbox — order updates, cart reminders and campaigns on the app your customers check anyway.

Abandoned carts, followed up

A cart left behind gets a WhatsApp reminder with a link straight back to checkout — automatically, while the intent is still warm.

Order updates customers expect

Confirmation, shipping and delivery messages go out on WhatsApp on their own. Fewer “where is my order” calls at the counter.

Campaigns to your own list

Sale announcements and new arrivals to your customers, through the WhatsApp marketing plugin — with sends and clicks reported per campaign.

Reviews asked at the right moment

After delivery, the review request goes out by itself — and verified reviews land on your product pages.

Offers and loyalty

Reasons to come back, without a discount on everything.

Target the offer at the customer it is for, instead of marking the whole shop down.

Coupons and flash salesFirst-order discounts, minimum-cart offers and timed sales, set from the dashboard.
Reward pointsRepeat buyers earn points against their next order — loyalty that lives in your shop, not a card in their wallet.
Segments and broadcast listsGroup customers by what they bought, how much and how recently — and message just that group.
Lapsed customers, nudgedA customer who has gone quiet gets a personalised offer before they forget you.
Ads and analytics

Spend where the sales came from.

Run Meta and Google ads with proper tracking, so the ad account and the order list finally tell the same story.

Pixels, wired correctly

Facebook Pixel and Conversions API, Google Ads and Analytics — installed from the app store, no code pasted into templates.

Live store analytics

Visitors, top products, revenue and cart drop-offs, as they happen — in the same dashboard as the orders.

Campaign results, reported

Sends, opens and orders per campaign through the marketing plugin, so the next one starts from evidence.

Frequently asked questions

Marketing questions, answered straight.

How do WhatsApp campaigns work on Shoopy?

Through the WhatsApp marketing plugin from the Shoopy app store. You write the message, pick the customer group, and the plugin sends and reports it — sends, clicks and orders per campaign.

Does abandoned-cart recovery need setting up?

Switch it on once. When a customer leaves a cart, the reminder goes out on WhatsApp with a link back to their checkout — you do not send anything by hand.

Can I message only some customers?

Yes. Segment by what customers bought, how much they spend and how recently — then send the campaign to that list only.

Which ad and analytics tools connect?

Facebook Pixel and Conversions API, Google Ads, Google Analytics, Tag Manager and Microsoft Clarity — all installed from the Shoopy app store.

Is marketing included in my plan?

It depends on the feature and the plan — abandoned-cart follow-up, WhatsApp marketing, ads tracking and reward points each appear at different tiers. The comparison table on the pricing page states exactly which plan carries what.

Ask what your repeat rate could be.

Book a demo and bring your customer list. We will show you the segments hiding in it, and what a cart reminder recovers.